Last updated: May 2026

At Natsios Complex, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, contact us, or request information about our accommodation and guest services.

Who we are

Our website address is: https://natsioscomplex.com

For any privacy-related questions, you can contact us at:

Natsios Complex
Email: info@natsioscomplex.com

What personal data we collect

We may collect personal information that you voluntarily provide when you contact us, submit a form, or request information about a booking.

This information may include:

  • Your full name
  • Email address
  • Phone number
  • Arrival and departure dates
  • Number of guests
  • Booking or enquiry details
  • Any message or special request you send to us

We may also collect basic technical information, such as your IP address, browser type, device information, pages visited, and general website usage data.

How we use your data

We use your personal data to:

  • Respond to your enquiries
  • Provide information about accommodation and availability
  • Manage booking-related communication
  • Assist you before, during, or after your stay
  • Improve our website and guest services
  • Comply with legal, tax, or administrative obligations

We do not sell, rent, or trade your personal data.

Contact forms

When you submit a contact form on our website, the information you provide is used only to respond to your message or process your request. Your details may be stored securely for communication and administrative purposes.

Cookies

Our website may use cookies to improve functionality, measure website traffic, and enhance your browsing experience.

Cookies are small files stored on your device. You can disable cookies through your browser settings, but some parts of the website may not function properly.

If our website uses analytics, maps, booking tools, or embedded content, these services may also use cookies according to their own privacy policies.

Embedded content from other websites

Pages on this website may include embedded content, such as maps, videos, images, booking widgets, or social media content.

Embedded content from other websites behaves in the same way as if you visited those websites directly. These third-party websites may collect data about you, use cookies, and monitor your interaction with their content.

Who we share your data with

We may share your data only when necessary for the operation of our services, such as with:

  • Website hosting providers
  • Email and communication services
  • Booking or reservation platforms, if used
  • Analytics or technical service providers
  • Legal, tax, or public authorities when required by law

We do not sell your personal data to third parties.

How long we retain your data

We keep your personal data only for as long as necessary for the purposes described in this Privacy Policy.

Booking and communication records may be retained for administrative, legal, tax, or security purposes. Contact form messages may be retained for as long as needed to manage your enquiry and provide guest support.

Your rights

Under applicable data protection laws, including the General Data Protection Regulation, you may have the right to:

  • Request access to your personal data
  • Request correction of inaccurate or incomplete data
  • Request deletion of your personal data
  • Object to or restrict certain processing activities
  • Withdraw consent where processing is based on consent
  • Request a copy of the personal data we hold about you
  • Lodge a complaint with a data protection authority

To exercise your rights, please contact us using the details above.

Data security

We take reasonable technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of online transmission or electronic storage is completely secure.

Third-party links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of those websites. Please review their privacy policies before providing any personal data.

Children’s privacy

Our website is not intended for children under the age of 16, and we do not knowingly collect personal data from children.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated revision date.